Sunday 25 January 2009

The way of the Japanese market

What is different about the way the Japanese do their Business? Service and the tendency to look into tiny details to win the market. Some examples....

When it rains, the department stalls will wrap your paper bag with a plastic wrapper so it will not get soak. (So much for being environmentally friendly).

Natto usually comes with soya sauce in a seperate packet, but to minimise the trouble, they solidify it. Novelty, but I am a sucker! haha!

The simplest example will be the way they make opening the snacks simpler. Sometimes I wonder why it is not done everywhere.

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